FAQ - Your Shiny Clothes
FAQ – Your Shiny Clothes
📦 Where do you ship from?
We work with trusted fulfillment partners across the U.S., Europe, and Asia depending on the product.
⏱️ How long does shipping take?
Most orders arrive within 7–15 business days depending on your location. You’ll receive a tracking link as soon as your order ships.
🚫 Do you use real leather or suede?
Nope! All of our items are 100% cruelty-free — made from faux leather or faux suede only.
👗 How do I choose my size?
Every item has a detailed size chart. Still unsure? Reach out via Instagram @yourshinyclothes or email us at info@yourshinyclothes.com.
🧼 How do I care for faux leather or faux suede?
Visit our full care guide here. In short: spot clean gently, air dry, and avoid heat or direct sunlight.
🔄 Can I return something?
Yes — returns are accepted within 14 days of delivery for eligible items in original condition. To start a return, email us at info@yourshinyclothes.com with your order number.
Return shipping fees are the responsibility of the customer.
🚫 What items are non-refundable?
Accessories, sale items, and anything marked “Final Sale” are not eligible for return. For full details, see our Refund Policy.
🛠️ Can I change or cancel my order?
If your order hasn’t been processed yet, we’ll do our best. Please email us at info@yourshinyclothes.com within 12 hours of placing your order.